Alibaba Cloud Starter Package Version 2.0 Will No Longer Be Available from June 30, 2020

Dear Customer:


Starter Package Version 2.0 will be taken offline starting from June 30, 2020. All existing renewal discounts will no longer be applicable as stated in the Terms and Conditions. Please pay close attention to this notice as you are using ECS instance(s) from Starter Package Version 2.0. (If you no longer have instances from Starter Package Version 2.0, please ignore this notice.)


When Will Starter Package Version 2.0 Be Taken Offline?

10:00 AM on June 30, 2020 (UTC+8).


What Should I Do If I Want to Continue Using Alibaba Cloud?

Here are three recommended solutions that you can choose from according to your actual situation and needs.


Option 1: Temporarily stop renewing existing instances by selecting Nonrenewal manually. After June 30, 2020, you can update your preferred settings (e.g. 1Mbps fixed bandwidth) on your next renewal.


Option 2: Stop your current instances and replace them with Simple Application Server (SAS). SAS offers affordable servers with data transfers plans, starting from $3.40/month. Each user can purchase up to 20 instances. For details, please see here.


Option 3: Keep using your current instances and settings at standard list price after renewal (excluding Data Transfers Plan). See here for pricing.


How Can I Find My Starter Package 2.0 Instance(s)?

All of your Starter Package instance IDs will be listed here under "Manual / Auto / Nonrenewal" tabs.


What Will Happen to My Current Instance(s) from June 30, 2020?

1. Will there be any discounts when I renew my Starter Package Version 2.0 ECS instance?

You will no longer receive any renewal discounts once it is taken offline.

2. Can I get a Data Transfer Plan when I renew my Starter Package Version 2.0 ECS instance?

No, you cannot get any additional Data Transfer Plan for existing Starter Package Version 2.0 instances once it is taken offline.

3. What happens if I renew the ECS instance after Version 2.0 is taken offline?

You will be charged based on the standard list price of your configured ECS instance as listed here (excluding Data Transfer Plan).

Note: Certain ECS instances can only be renewed separately after expiration. If you renew these instances before expiration, you will be charged with the Data Transfer Plan at the list price as well.

4. What if my Starter Package Version 2.0 ECS instance(s) gets renewed automatically?

You will also be charged at the standard list price. If you do not wish to renew your Version 2.0 instances, please set them to "Nonrenewal" through the console.

5. Are there any limitations on bandwidth and instance(s) upgrade after Version 2.0 is taken offline?

There are no limitations. Your Starter Package Version 2.0 instance will become a regular ECS instance, which can be configured to your preferred bandwidth settings and can be upgraded or downgraded based on your requirements.

Note: Certain ECS instances can only perform the above operations after expiration.


Thank you for your understanding and your attention to this matter. If you have any questions or concerns, please feel free to contact us or your account manager.


Alibaba Cloud